Privacy Policy
Last updated: 9 October 2026
This policy explains what personal data London 3D Studio collects when you contact me, why I collect it and how I look after it. I keep it short and only collect what I need to answer your enquiry and deliver your project.
Who I am
London 3D Studio is run by Elena Bezyzvestnykh, a 3D visualiser based in London. I am the data controller for the information described here. Contact: elena.bezyzvestnykh@gmail.com.
What I collect
- Your name, company name, email address and phone or WhatsApp number, when you fill in the form, email me or message me.
- The content of your message and any files you send, such as plans, elevations, finish samples and reference images.
- Invoicing details, if we work together.
The website does not use cookies or advertising trackers. It uses Vercel Web Analytics, a privacy-friendly, cookie-free service that counts anonymous page visits (for example, pages viewed, country and device type). It does not identify you personally or track you across other websites.
Why I use it
- To reply to your enquiry and send you a quote and delivery date.
- To create and deliver the visualisations you order, and to invoice for them.
- To keep a record of our correspondence and agreed details.
The legal basis is taking steps at your request before entering into a contract, performing that contract, and my legitimate interest in running my business. If I contact a business I have not worked with before, I do so on the basis of legitimate interest, and you can ask me to stop at any time.
Who processes it for me
- FormSubmit delivers website form messages to my email.
- Google (Gmail and Google Drive) stores emails and files.
- WhatsApp, if you choose to message me there.
- Vercel hosts this website, and Google Fonts provides its typefaces; both receive standard technical data such as your IP address when the page loads.
Some of these providers may store data outside the UK. They use recognised safeguards, such as standard contractual clauses, to protect it. I never sell your data or share it for marketing.
How long I keep it
Enquiries that do not turn into a project are deleted within 2 years of our last contact. Project files and correspondence are kept for up to 2 years after delivery, and invoices for 6 years, as UK tax rules require.
Your project files and images
Your drawings are used only to create your visualisations. Finished images may appear in my portfolio only after your client has approved the project, without naming your studio or client unless you ask to be credited. If your project is under NDA, it is never shown.
Your rights
You can ask me to show you the data I hold about you, correct it, delete it, limit how I use it, or send it to you in a portable format. You can also object to any contact from me. Just email elena.bezyzvestnykh@gmail.com and I will reply within one month.
If you are not happy with how I handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
If I change this policy, I will update the date at the top of this page.